At PrimeGearz, we aim to ensure a smooth and hassle-free shopping experience. Please review our return, refund, exchange, and cancellation guidelines below.
EXCHANGE
We only offer replacements for products that are damaged or defective upon arrival.
To request an exchange, please contact us within 48 hours of delivery.
Refunds
- Refunds are initiated within 5–7 business days after we receive and inspect the returned item.
- The amount will be credited back to your original payment method.
Order Cancellation
Orders can be canceled within 24 hours of placement.
To cancel, contact our support team at support@primegearz.com or call +91 8387868783.
Need Help?
For any questions about shipping, returns, exchanges, or cancellations, feel free to contact us:
📧 Email: support@primegearz.com
📞 Phone: +91 8387868783
🕘 Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Thank you for choosing PrimeGearz!
We appreciate your trust in us.